Privacy Policy

1. Introduction

The OH-RES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital logistics platforms, including our EDI services, warehouse management systems, tax compliance solutions, and related services (collectively, the "Services").

By using our services, you consent to the practices described here. This policy applies to all users and is effective as of October 14, 2025.

2. Information We Collect

We do not collect sensitive data without your explicit consent.

3. How We Use Your Information

We use your information to:

• To Provide and Maintain our Services: To execute EDI transactions, manage warehouse operations, calculate taxes, integrate with your ERP, and provide customer support.
• To Improve Our Services: To analyze usage trends and performance to develop new features and enhance existing ones.
• For Communication: To send you technical notices, security alerts, support messages, and administrative emails.
• For Billing and Compliance: To invoice for services, manage accounts, and comply with legal and regulatory obligations.

4. Sharing and Disclosure of Data

The OH-RES does not sell your Business Data. We may share information in the following situations:

1. With Your Consent: With third parties you direct us to, such as carriers, suppliers, and customers.
2. Service Providers: With trusted third-party companies for hosting and infrastructure (e.g., AWS/Azure).
3. Legal Requirements: When required by law or in response to valid requests by authorities.
4. Business Transfers: In case of merger, sale, or acquisition, with new owners.

We do not sell your personal data.

5. Data Security

We implement robust technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

Data Retention Periods:

• Business Transaction Data: 7 years minimum for EDI, logistics, and tax records (statutory compliance)
• Account Information: Duration of contract plus reasonable period for inquiries and legal compliance
• Usage Data: Shorter retention for analytics and service improvements

Your Data Rights:

• Access and receive copies of your personal data
• Rectify inaccurate or incomplete data
• Request data deletion
• Restrict or object to data processing
• Request data portability

To exercise these rights, contact us at info@oh-res.com

6. Your Rights and Choices

You have rights including access, correction, deletion, and opt-out. To exercise them:

For CCPA: Do Not Sell My Info.

7. International Data Transfers

Your information may be processed in data centers located outside your country of residence. We ensure all such transfers are compliant with applicable data protection laws and are protected by appropriate safeguards, such as Standard Contractual Clauses.

8. Changes to This Policy

We may update this policy. Changes will be posted here with the new effective date. Continued use implies acceptance.

9. Contact Information